Harmonize Lead and People forms
Look at a Lead record; fill one in maybe. The left column holds all critical (contact) information in a fairly logical order.
Now avert your eyes for a moment, then open a People record. They may look similar, but it took me a while to find the "e-mail" field illogically located in the right column under what may very well be a general company address (it has the big 'copy from employer button to boot').
The left column also contains what I consider to be 'secondary' data and lacks the 'primary' phone number/email data.
The bordered "Mail COntact Data" area looks like an address label and I expect(ed) the personal data to be on the left.
George, Using the custom page layout functionality you can completely customize which fields appear and in which order. Custom Page layout is included in the CRM and Business editions it’s not in the free version.
Excuse the typo's here and there, like it should say "Main Contact Data"...